Effective Date: 10/20/2025
Tradia ("Tradia," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you access or use our website, mobile application, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Policy, you should not use the Service.
For terms governing your responsibilities as a buyer or seller, limitations of liability, and dispute resolution requirements, please review our Terms of Service.
We collect the following categories of information:
Tradia uses third-party payment providers (for example, Stripe) to process payments and facilitate payouts. Depending on your role (buyer/seller), payment method, and applicable law, we and/or our payment providers may collect:
Payment providers process this information for payment processing, fraud prevention, compliance, and related services.
If you connect an eBay account to import listings, we may collect:
We do not access your eBay purchase history or personal eBay account details beyond what's needed for listing import. You can disconnect your eBay account at any time through account settings.
When using our mobile app, we may collect:
We use the information we collect for the following purposes:
We do not sell your personal information for money. We may use some information for advertising, analytics, and personalization as described below.
We may share information about you as follows:
When you create a listing, certain information becomes visible to other users and, in some cases, to the public. This may include:
Direct messages between buyers and sellers are not public, but may be processed by us to enforce safety, fraud, and content policies.
We may share information with third-party vendors and service providers that help us operate and improve the Service. These may include:
These service providers are only allowed to access and use your information as needed to perform services for us and are not permitted to use it for their own independent purposes.
If you use Tradia payment features, we share necessary information with payment providers (for example, Stripe) to process payments, facilitate payouts, prevent fraud, comply with legal obligations, and provide related support.
We may disclose information if we believe in good faith that doing so is necessary to:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of that transaction as permitted by law.
We do not sell personal data as that term is traditionally understood (i.e. for cash consideration), but some laws treat certain sharing for targeted advertising or analytics as a "sale" or "share." See Section 9 for state-specific rights.
We use reasonable technical and organizational safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is perfectly secure. You use the Service at your own risk.
We keep personal information for as long as it is needed to provide the Service, comply with our legal obligations, resolve disputes, enforce our agreements, and protect our rights.
Retention Periods
When information is no longer needed, we will delete it, anonymize it, or isolate it from further processing consistent with applicable law. You may request deletion of your account and associated personal information as described in Section 8.
The Service is intended for users 18 and older (or the age of legal majority where you live) and is not directed to minors. We do not knowingly collect personal information from anyone under 13. If you are under 13, do not use this Service or provide any information to us.
If we learn that we have collected personal information from someone under 13, we will take reasonable steps to delete it and may terminate the associated account.
If you believe a minor is using the Service, please contact us at privacy@tradia.ai.
Depending on where you live, you may have some or all of the following rights with respect to your personal information:
To exercise these rights, contact us at privacy@tradia.ai. We may need to verify your identity before fulfilling your request.
If you are a resident of California, Virginia, Colorado, or other jurisdictions that provide similar privacy rights to consumers, you may also have the right to appeal our decision if we are unable to honor your request. Instructions will be provided in our response.
Certain privacy laws (for example, the California Consumer Privacy Act (CCPA) and similar state laws) require us to provide additional disclosures.
Categories of Personal Information
| Category | Examples | Collected | Disclosed To | Sold/Shared |
|---|---|---|---|---|
| Identifiers | Name, email, IP address, device ID | Yes | Service providers, payment processor | No |
| Commercial Info | Listings, purchases, transaction history | Yes | Public (listings), payment processor | No |
| Internet Activity | Browsing, search queries, interactions | Yes | Analytics providers | No |
| Geolocation | City, ZIP code, approximate coordinates | Yes | Public (approximate only) | No |
| Inferences | Interest categories, safety/risk scores | Yes | Internal use only | No |
Global Privacy Control (GPC)
If we detect a Global Privacy Control (GPC) signal from your browser or device, we will treat it as a request to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising to the extent required by applicable law.
California / certain U.S. states: You may have the right to opt out of "selling" or "sharing" of personal information for targeted advertising. You may contact privacy@tradia.ai to exercise this right.
Your information may be stored and processed in countries other than the country where you reside. These countries may have data protection laws that are different from those in your jurisdiction.
Where required by law, we will implement appropriate safeguards for international data transfers (for example, standard contractual clauses or similar protections).
Some browsers include a "Do Not Track" (DNT) setting. Because there is not yet a common industry standard for DNT, we do not currently respond to DNT signals. We will update this Privacy Policy if that changes.
We use artificial intelligence and machine learning technologies to:
These systems may analyze your listings, photos, messages, and usage patterns. We may also use automated tools to flag potential policy violations or safety risks.
Vector Embeddings
We generate mathematical representations (embeddings) of listing content to power search functionality. These embeddings are derived from listing text and attributes, do not contain personal information in human-readable form, are used to match listings to search queries, and may be regenerated periodically for accuracy.
AI-generated content may be incomplete, inaccurate, or misleading. Sellers are solely responsible for the accuracy of their listings. Buyers must independently verify item condition, title status, and all material facts before making a purchase. See the Terms of Service for more detail.
Where possible, we de-identify or aggregate data used to train and improve these systems.
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version and revise the "Effective Date" above. In some cases, we may provide additional notice (for example, by email or in-app message). Your continued use of the Service after we post changes means you accept those changes.
If you have questions about this Privacy Policy, want to exercise privacy rights, or have concerns about your data, you can contact us at:
Email: privacy@tradia.ai
Website: https://www.tradia.ai