Effective Date: 10/20/2025
IMPORTANT: THIS AGREEMENT INCLUDES A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SEE SECTION 19). BY USING THE SERVICE, YOU AGREE TO THOSE TERMS.
These Terms of Service ("Terms") are a legal agreement between you ("you," "user," "buyer," or "seller") and Tradia ("Tradia," "we," "our," or "us"). These Terms apply to your access to and use of the Tradia website, mobile application, and related products, tools, and services (collectively, the "Service").
By creating an account, accessing, or using the Service, you represent and warrant that you:
If you do not agree to these Terms, do not use the Service.
Tradia is an online marketplace platform. We provide tools that allow users to list, discover, communicate about, and arrange transactions for goods, including vehicles, vehicle parts, electronics, and other items.
We are not a dealership, broker, insurer, escrow agent, payment processor, or legal advisor. We do not take title to items, do not guarantee condition, do not inspect physical goods, and are not a party to any transaction between users.
The Service may support payments through third-party payment providers (for example, Stripe) to help facilitate transactions and payouts. Unless we explicitly describe a specific feature as an escrow service, Tradia is not an escrow agent.
Any negotiation, payment, pickup, delivery, title transfer, bill of sale, tax handling, and after-sale dispute happens directly between the buyer and the seller. You use the Service at your own risk.
Third-Party Platform Imports
You may connect external accounts (such as eBay) to import listings. By doing so:
To access certain features, you must create an account. You agree to:
You are responsible for all activity that occurs under your account.
We reserve the right to refuse, suspend, reclaim, or remove any username or account, at our discretion, for violations of these Terms, suspected fraud, impersonation, or other misuse.
You agree that you will NOT use the Service to:
We may, in our discretion, remove listings, restrict visibility, or suspend or terminate accounts that violate these rules or that create risk for other users or for Tradia.
When you create a listing (including vehicle listings), you agree that:
If you are a dealer, salvage reseller, dismantler, auto broker, or any commercial seller of vehicles or parts, you must clearly disclose that status in your profile and listings and comply with all applicable dealer and advertising laws. You are solely responsible for understanding and obeying those laws.
Verified Sellers
Certain restricted categories (such as catalytic converters, airbags, and other regulated parts) require Verified Seller status. Verification may include:
Verification status may be revoked for policy violations. Tradia reserves the right to require verification for additional categories at any time.
The following items (among others we may identify in published policies or future updates) are not allowed on the Service:
Restricted Auto Parts (Verified Sellers Only)
We may remove or limit access to any listing we believe violates this Section or creates safety, legal, or reputational risk.
The Service may enable direct messaging between users. You agree to use these messaging features only for legitimate buyer/seller negotiation and not for harassment, spam, fraud, or off-platform solicitation that violates these Terms.
We may use automated systems and/or human review to monitor, flag, or moderate messages for safety, fraud prevention, and policy enforcement. We do not guarantee we will review all messages.
Tradia may charge fees for certain features, including marketplace transaction fees, subscription fees, and optional paid features.
Current Fee Schedule
Unless required by law or explicitly stated otherwise, transaction fees and buyer service fees are non-refundable once a payment has been processed.
Payments (Stripe Connect), Payouts, and Disputes
Tradia uses third-party payment providers (for example, Stripe) to process payments and facilitate payouts. If you use Tradia's payment features, you agree to comply with the payment provider's applicable terms and you authorize Tradia and the provider to process payments, refunds, chargebacks, and related funds flows.
Buyers and sellers are solely responsible for:
You are solely responsible for reporting and paying any taxes, fees, or regulatory costs arising from your transactions, including sales tax, use tax, title fees, and registration fees where applicable.
We strongly encourage in-person inspection and safe meetups in public, well-lit locations. Use judgment and take appropriate safety precautions.
"Your Content" means any text, photos, images, videos, vehicle specs, descriptions, condition notes, offers, messages, ratings, or other material you submit, upload, or otherwise make available through the Service.
You retain ownership of Your Content. However, you grant Tradia a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify (for example, to reformat or generate previews), adapt, translate, publish, publicly display, publicly perform, distribute, and otherwise use Your Content in connection with operating, marketing, improving, and providing the Service. This license continues for as long as Your Content is available on the Service and for a commercially reasonable period thereafter for backup, audit, dispute resolution, legal compliance, and enforcement purposes.
You represent and warrant that:
We may remove or edit Your Content, in whole or in part, for any reason, including suspected fraud, safety risk, illegality, or Terms violations. We are not obligated to do so.
The Service (including our trademarks, logos, layout, design, features, and software) is owned by or licensed to Tradia and is protected by intellectual property and other laws. You may not copy, distribute, sell, reverse engineer, or create derivative works from the Service, except as allowed by law.
If you believe content on the Service infringes your copyright, you may submit a notice to our Designated Agent. We may remove content and, in appropriate circumstances, terminate accounts of repeat infringers.
Designated Agent
Email: dmca@tradia.ai
Mail: Tradia, LLC, Attn: DMCA Agent, 5900 Balcones Dr, Austin, TX 78731, USA
Notice Requirements
Your notice should include: (a) identification of the copyrighted work you claim has been infringed; (b) identification of the material you claim is infringing and information reasonably sufficient to permit us to locate it (such as a URL); (c) your contact information; (d) a statement that you have a good faith belief the use is not authorized; and (e) a statement under penalty of perjury that the information is accurate and you are authorized to act.
Counter-Notice
If we remove content in response to a notice, the uploader may submit a counter-notice as permitted by law. If we receive a valid counter-notice, we may forward it to the original complainant and restore the material as required by applicable process and timing.
Our collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated into these Terms.
By using the Service, you agree that we may process your information as described in the Privacy Policy, including the use of automated systems, AI, and fraud detection tools.
Tradia may offer optional AI tools to help generate or enhance listing descriptions, categorize items, summarize features, suggest pricing ranges, and assist with search and discovery.
AI Features Include:
AI Data Processing:
You acknowledge and agree that:
By using the Service, you release Tradia from, and waive any and all claims arising out of, AI-generated content, including alleged misstatements, omissions, or inaccuracies in AI-assisted listings, recommendations, categorizations, or messages.
We use a combination of automated systems, pattern analysis, and community reporting to identify suspicious behavior and policy violations. You understand and agree that:
However, we cannot guarantee the identity of any user, the truthfulness or legality of any listing, or the outcome of any transaction. You are solely responsible for your own safety and due diligence.
Common Scam Warnings
Protect yourself by following these guidelines:
We may, at our sole discretion and without prior notice, suspend, limit, or terminate your access to the Service (including removing listings or disabling your account) if we believe you have violated these Terms, created risk or possible legal exposure for us or other users, or engaged in fraud, abuse, or other inappropriate conduct.
You may stop using the Service at any time and may request that we delete your account. Certain terms (for example, Sections 11, 15, 16, 18, 19, and 20) will survive termination.
We may update, modify, or discontinue any part of the Service at any time, including adding or removing features, imposing limits, or charging fees for certain features in the future.
We may update these Terms from time to time. When we do, we will revise the "Effective Date" at the top. In some cases we may provide additional notice (for example, by email or in-app message). Your continued use of the Service after updated Terms are posted means you accept the updated Terms.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT.
Without limiting the above:
Vehicle-Specific Disclaimers
Auto Parts Disclaimers
Some jurisdictions do not allow certain warranty disclaimers. If those laws apply to you, some or all of the above disclaimers may not apply, and you may have additional rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADIA AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, PERSONAL INJURY, VEHICLE DAMAGE, PROPERTY DAMAGE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR ANY TRANSACTION WITH ANOTHER USER.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US (IF ANY) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow limitations of liability for personal injury or for certain types of damages. If those laws apply to you, some of the above limitations may not apply.
You agree to indemnify, defend, and hold harmless Tradia and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with:
If you have a dispute with another user (for example, about an item's condition, payment, fraud, delivery, title, or safety), you agree that Tradia is not responsible for that dispute. You release Tradia from all claims, demands, and damages of every kind and nature, known and unknown, arising out of or connected with such disputes.
If you are a California resident, you expressly waive California Civil Code § 1542 (and any similar statute or doctrine in any other jurisdiction), which says that a general release does not extend to claims you do not know or suspect to exist at the time of release.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except for the limited exceptions in Section 19.4 below, you and Tradia agree that any dispute, claim, or controversy—whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory—arising out of or relating to (a) these Terms, (b) the Service, or (c) any transaction or interaction between you and Tradia, will be resolved exclusively through final and binding individual arbitration, not in court.
This means that you and Tradia are each waiving the right to sue in court (except for small claims court as described below) and the right to a jury trial.
Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by this Section 19. If AAA is unavailable, the parties will select a comparable alternative arbitration provider. The arbitration will take place in the U.S. county (or parish) where you live, or another location we both agree on. For claims under $10,000, you may choose to have the arbitration conducted by telephone, video, or based solely on written submissions.
YOU AND TRADIA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.
Unless both you and Tradia agree otherwise, the arbitrator may not consolidate or join the claims of more than one person or preside over any form of a class, collective, consolidated, private attorney general, or representative proceeding.
You and Tradia also waive the right to a jury trial.
This arbitration agreement does not require arbitration of:
If any part of this Section 19 is determined to be invalid or unenforceable as to a particular claim, then (i) only that part shall be severed and the rest shall remain in force, except that (ii) if the Class Action Waiver in Section 19.3 is found unenforceable, the entirety of this Section 19 (except this sentence) will be null and void as to that claim.
This Section 19 survives termination of your account and termination of these Terms.
Except to the extent preempted by federal law (including the Federal Arbitration Act), these Terms and any dispute between you and Tradia will be governed by the laws of the State of Texas, without regard to conflict of law principles.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
Tradia will not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, war, terrorism, civil unrest, internet outages, cyberattacks, or third-party service failures.
If you have any questions about these Terms, please contact:
Email: legal@tradia.ai
Website: https://www.tradia.ai
Mail: Tradia, LLC, Attn: Legal, 5900 Balcones Dr, Austin, TX 78731, USA